Payment Flow

At ARCON OVERSEAS CONSULTANTS PVT LTD, we aim to make your booking experience seamless and secure. Please find below the steps involved in our payment process:

1. Selection and Booking

• Browse and select your desired travel services (flights, hotels).

• Review all fare details, availability, cancellation policy, and taxes.

• Click on the “Book Now” or “Proceed to Payment” button.

2. Payment Options

We offer a variety of secure payment methods:

• Credit/Debit Cards (Visa, MasterCard, Amex, RuPay)

• Net Banking (All major Indian banks)

• UPI (Google Pay, PhonePe, Paytm, etc.)

• Wallets (Paytm, Amazon Pay, MobiKwik)

• EMI options (Available on select cards)

• International Cards (for users outside India, if applicable)

3. Payment Confirmation

• Once the payment is successful, you will receive:

  • A confirmation message on the website/app

  • A booking confirmation email and SMS with your itinerary

  • The invoice and e-ticket (where applicable)

4. Failed/Cancelled Transactions

• If payment fails or is interrupted, the amount (if debited) is auto-refunded within 5–7 working days.

• No bookings are confirmed unless payment is successfully processed and acknowledged by our system.

• For any issues, you may contact our support team with the transaction reference.

5. Security and Privacy

• All transactions are encrypted and processed via trusted payment gateways.

• We do not store your card or payment details without consent.

• Your data privacy is protected under our Privacy Policy.

6. Modifications and Refunds

• Any changes or cancellations will be subject to the service provider’s policy.

• Refunds (if applicable) are processed after deduction of cancellation charges, as per policy.

• Refund timelines may vary depending on the mode of payment and bank processing times.